University of Padua

Online Banking Satisfaction in Italy - OBS project

Bassi, Francesca and Guidolin, Mariangela and Paccagnella, Omar (2020) Online Banking Satisfaction in Italy - OBS project. [Data Collection]

Collection description

The datasets provide information from a questionnaire that investigated customer satisfaction of some online banking services in Italy in May and September 2015.

DOI: 10.25430/researchdata.cab.unipd.it.00000356
Keywords: Anchoring Vignettes; Customer Satisfaction; Online Banking.
Subjects: Social Sciences and Humanities > Individuals, Markets and Organisations: Economics, finance and management > Management; marketing; organisational behaviour; operations management
Social Sciences and Humanities > Individuals, Markets and Organisations: Economics, finance and management > Financial economics; banking; corporate finance; international finance; accounting; auditing; insurance
Social Sciences and Humanities > Individuals, Markets and Organisations: Economics, finance and management > Econometrics; operations research
Department: Departments > Dipartimento di Scienze statistiche
Depositing User: Omar Paccagnella
Date Deposited: 08 Jun 2020 09:43
Last Modified: 08 Jun 2020 10:17
Creators/Authors:
CreatorsEmailORCID
Bassi, Francescabassi@stat.unipd.itorcid.org/0000-0002-3257-7029
Guidolin, Mariangelaguidolin@stat.unipd.itorcid.org/0000-0002-4607-0915
Paccagnella, Omaromar.paccagnella@unipd.itorcid.org/0000-0002-6961-3839
Corporate creators: Doxa - Institute for Statistical Research and Analysis of Public Opinion
Type of data: Database
Research funder: University of Padua
Research project title: Statistical and econometric approach to marketing: applications and developments to customer satisfaction and market segmentation
Grant number: CPDA121180
Collection period:
FromTo
May 2015September 2015
Geographic coverage: Italy
Data collection method: CAWI (Computer Assisted Web Interviewing) methodology
Resource language: Italian, English
Metadata language: Italian, English
Publisher: Research Data Unipd
Date: 8 June 2020
Copyright holders: The Author
Last Modified: 08 Jun 2020 10:17
URI: https://researchdata.cab.unipd.it/id/eprint/356

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